The bit about us

x+why launched in 2019 with a simple belief: business should be a force for good. We’re a founder-led, Certified B Corp creating hospitality-led spaces that put people and planet alongside profit.

Today, we operate 17 coworking, event and members’ club spaces across London, Birmingham, Manchester and Milton Keynes, supporting a community of more than 5,000 members - with more launches on the horizon!

eighteen is our private members’ club and event space at the top of 103 Colmore Row, right in the heart of Birmingham. With panoramic views across the city, it’s a comfortable place for people to work, meet, eat, drink, connect and host some pretty special events.

The bit about the role

We’re looking for a Club & Events Host to join our incredible team at eighteen. This is a varied, hands-on role at the heart of the club, combining member experience, events and day-to-day operations. You’ll be a familiar face for our members, building relationships, making people feel at home and getting stuck into whatever the day brings.

You’ll be responsible for:

• Looking after our members, from everyday queries and requests to onboarding, renewals and general membership admin.

• Supporting our programme of member events, private hires and celebrations, including set-up, suppliers, hosting and on-the-day delivery.

• Providing hands-on floor and bar support and stepping up as Duty Manager when required.

• Supporting membership billing and keeping member information and club systems accurate and up to date.

• Using Microsoft Outlook, Excel and Word, alongside HubSpot and OfficeRnD. Experience with the latter two is useful, but not essential - we can teach those.

This is a variable-hours contract (approx. 20 hrs per week), with a mix of daytime, evening and occasional weekend shifts. Hours will vary depending on what’s happening in the club and our events calendar, so some flexibility will be important.

The bit about you

You’ll probably have some experience in hospitality, events, members’ clubs or another customer-facing environment, but for us, attitude and personality are just as important. You’ll be warm, confident and naturally good with people, with a real instinct for making others feel welcome.

You’ll also be:

• Organised, adaptable and comfortable juggling a few things at once.

• Calm under pressure and confident dealing with the unexpected.

• Happy to take on responsibility and step up to lead a shift when needed.

• Comfortable with both the people-facing and admin sides of the role.

• A proper team player who’s always willing to help - there’s no “that’s not my job” mentality here.
  

Why x+why?

We want people to enjoy coming to work. Even on Mondays.

You’ll be joining an amazing, supportive team (the GM is fantastic!!), in a stunning space with some of the best views across Birmingham.

• £13.50 per hour + tips

• Flexible hours that can work around uni, studies or other commitments

• We’re a good bunch of humans - curious, passionate and motivated

• Plenty of opportunity to learn and develop

• Central location - 103 Colmore Row, just a short walk from New Street and Snow Hill stations

We welcome people from all walks of life. For us, it’s less about where you’ve come from and more about the attitude you bring, how you treat others and the values you share.

What next?

Simply click on the Apply button below and upload your CV.

There is no denying that AI has it's uses, however we would love your cover letter to accurately reflect you. It doesn't have to be an essay - short and succinct is all that is needed, but written by you, with your own unique voice is absolutely encouraged!

In return we promise that all applications will be reviewed by a real life actual human.

All applicants must have the right to work in the UK.