At x+why we are on a mission to change the way the world works for good. 

In short, we believe business should always be a force for good. So, let’s start by admitting that job adverts could be better.  Way better. Be gone with long-winded adverts, complete with uninspiring lists of “responsibilities” and generic recruitment jargon. 

Have a read below and if this sounds like a position you would like to be considered for, then we’d love you to apply!

The bit about us:

Founded in 2019, by 3 incredibly motivated entrepreneurs whose mission was clear - business should be a force for good. And by good we mean; we consider people and planet as well as profit.  We are very proud to be a Certified B Corp!

We currently manage almost 400,000 sq ft of hospitality focused coworking, event, and exclusive Clubspaces for over 5000 members. We operate across the UK, with offices in London, Birmingham, Manchester, and Milton Keynes, with plans to launch more sites in 2026 (and beyond!).

We are looking for a Community Associate to join our Holborn team - someone proactive, collaborative, and genuinely passionate about creating an exceptional member experience. EVERY. SINGLE. DAY. 

The bit about the role:

As Community Associate, you will be the heartbeat of our Holborn site, the friendly face that greets members every morning, and the dependable problem solver they trust. You’ll play a key role in ensuring the building operates smoothly, safely, and to the highest standards.

Responsible for the day-to-day running of the building, you will carry out daily standards checks, support the General Manager with move-ins and move-outs, ensure that all our internal H&S systems are up to date and manage our SLA requirements. 

A big part of your role will involve keeping our ticketing system "ticking along" and make sure any issues around the building are logged and resolved promptly. You’ll also support with AV and meeting room equipment, and work closely with external suppliers, maintenance contractors, and our building partners to keep everything running smoothly.

Alongside the operational focus, you’ll be a key member of our community team and will enjoy building genuine relationships with our members, helping to maintain a positive and collaborative atmosphere. When needed you will support with events, tours, and reception tasks at our Holborn site, and on occasion our other London sites. 

The bit about you:

Bottom line - you get the job done! 

Always thinking one step ahead, you are a reliable source of support for our members, and are excited to take ownership of your space. You enjoy structure and process, and feel super confident tackling any facilities or tech-related issues.  You are organised, a strong communicator, and approach each day with a positive, solutions driven attitude.

In an ideal world, you have experience within the coworking sector, or perhaps as part of your current reception role you take on operational/facilities related tasks.

Why x+why?

We want you to enjoy coming to work every day. Even on Mondays.

To make sure of this we will provide you with a phenomenal environment - think inspiring design, cutting edge tech, stunning views, great coffee, and lots and lots of plants! Plus, you’ll be part of our incredibly supportive, collaborative team, who although take their members’ experience very seriously, also want to have a little fun along the way.